Jims franchises are passionate about the kind of the services that it provides to the customers and this makes the company to be very particular about the people it picks to run its franchises. The selection system that Jim franchises operate rejects hundreds of those who are seeking to be its franchisees. The franchisor looks for those people who have very high standards and are proud of their work. Those who are picked to be franchisees are expected to decide on the kind of services that they would like to provide to their clients and at what areas that they would like to operate from. They even decide on the days on which they will provide the services.
Jims Franchises do not give out work that potential franchisees would not like. When it pages a lead out, Jims franchises expects those who are interested in franchising to follow it up promptly. The company expects it franchisees to appear at the expected time and be ready to do the things that will make the customers to be satisfied. The franchisor’s aim is to have made the customers to be amazed with the quality of the service that is offered to them. Any complaints are monitored carefully and Jim always posts the email address on the web site that is used by the general public. The customers who are unhappy can directly contact Jim.
Franchisee rights
The systems and contracts by Jim franchises put the franchisees first. The business size that the franchisees can operate is not limited and those who would like to expand are not charged an extra fee. The area that a franchisee covers is not limited. The kind of work that a franchisee does is also not limited except the legal requirements. The franchisor allows the franchisee to operate independently and does not remove customers without authority unless the client requests it. The franchisees that are compliant have their contracts renewed automatically. All the franchisees have direct access to Jim. The franchisees only need simple majority to call for a sell out from the franchisor if they are not happy with received services.
Training and Support
The newly recruited franchisees attend a technical course that is related to the nature of their work. They are also offered a standard business course. The franchisees also receive ongoing support during regular meetings or individual coaching that is done through a phone conversation. This requires fast response to the questions. The national office also calls m the franchisees at a certain time to find out if they are satisfied. Jim franchises do their best to ensure that the franchises earn a good income. The prices are 10 per cent above those of the competitors. The franchisees can change the work requests to fill up the blank spots at a short notice. The franchisees who request to operate from areas near their homes are given that priority as it helps them to decrease travel. Most of the Jim franchises operate at full capacity all the time.
